Players
Manage your organization's players
AI-powered racket club management software
One club. One player record. Every operation connected.
Backclub brings WhatsApp conversations, Playtomic bookings, Stripe payment activity, courses, reception and daily work into one operating system for padel, tennis and squash clubs.
One player record across every workflow
Human approval for every AI-assisted send
BBackclub operations
Live operationsToday at the club
Operations overview
12
Player updates
7
Follow-ups
3
Shifts
WhatsApp inbox
5 openMK
AS
BP
KL
AI-assisted draft
CRM context and club procedures shape the draft before your team reviews it.
Review before send
Works with
WhatsAppStripeSupervised AI
WhatsAppStripeSupervised AIOne operational source of truth
From first message to final payment, the context stays with the player.
Give reception, academy, coaches and management the same live picture without forcing every job into a generic tool. Courses, events, bookings, shifts and tournaments keep their own focused workflows.
Explore every capabilityConversations
WhatsApp day threads with players
Reception
Plan desk shifts, availability and absences by week, then lock approved coverage.
Academy Interest
Move course requests from first contact to a confirmed or lost outcome
Inventory
Track padel gear, drinks, and snacks. Location can be any club or left as Any.
Payments
Stripe checkouts and invoices received by webhook
Tasks
Organize work on a Kanban board or in a list
Procedures
Reception SOPs — short cards for day-to-day operations
Product
Everything a modern racket club needs to run as one
For padel, tennis and squash clubs: connect player CRM, WhatsApp AI, Playtomic bookings, Stripe payment activity, courses, reception, inventory, tasks, procedures, events and tournaments.
01
Explore feature Supervised WhatsApp AI for racket clubs
A Premium private beta that matches inbound WhatsApp messages to CRM, brings the useful player and club context into the draft, and keeps every outbound send under explicit human control.
02
Explore feature Playtomic booking and player connection
The official read-only connection supports per-venue credentials, multi-club player sync, scheduled booking imports, operational filtering, CSV export and tournament booking retrieval.
03
Explore feature One player CRM for every racket sport
Search a large roster, maintain structured profiles for padel, tennis or squash players, and use the same contact across Academy leads, courses, events, tasks, bookings and conversation workflows.
Connected where the club already works
Playtomic in. WhatsApp handled. Stripe reconciled.
Backclub connects the systems around your racket club, then keeps each booking, payment and conversation attached to the operational record your team needs.
Playtomic
Connect each venue, sync players into CRM, review bookings and export filtered booking data without writing back to Playtomic.
Keep every day of WhatsApp conversation tied to the right player, phone number, language and assigned follow-up.
Supervised AI
Premium private betaAI drafts replies and operational follow-up in a Premium private beta. Your team approves every outbound send.
Revenue and booking intelligence
See the payment, the booking and the player behind it.
Bring Stripe payment activity and Playtomic data into the same operational view as your CRM, so the team can understand what happened and who needs the next action.
Stripe
Payment activity without the spreadsheet
Connect a Stripe webhook to capture checkout, invoice, subscription, failure, cancellation and refund events. Backclub displays the player, customer, product, amount, type, Live/Test mode and payment outcome in one reviewable list.
PlayerAmountStatus
AK Anna K.€120Paid
MB Michał B.€40Paid
JS Julia S.€85Refunded
Paid, pending, failed, cancelled and refunded outcomes
Player matching by Stripe customer ID, phone, then email
Separate Live and Test payment activity
Playtomic
Turn Playtomic booking data into club context
Use each venue’s credentials to read Playtomic bookings and players. Backclub links known participants to CRM records, supports operational filters and CSV export, and retrieves tournament bookings by club and date.
Booking review
Read-only connection24
Bookings
18
Linked players
3
Venues
Read paginated venue bookings from the official Playtomic API
Sync venue players and connect existing CRM records by Playtomic ID
Filter bookings by date, club, coach, player, type or status, then export the result to CSV
Backclub does not create charges, reserve Playtomic courts or write bookings back to Playtomic. Stripe processes the payment; Backclub receives signed events, connects them to players and makes the outcomes operationally visible.
A cleaner operating rhythm
Connect once. Operate together. Follow through.
Connect the club
Set up venues, Playtomic access, staff roles and the player base your team already works with.
Run shared workflows
Reception, academy, inventory, payments, tasks and procedures stay visible in one operating workspace.
Close the loop
Turn conversations into assigned work, review AI-assisted drafts and keep the result on the player record.
Pricing that follows your team
One club workspace. Pay for the people using it.
Start with one user and add seats as reception, academy and management join the same workflow.
Backclub Operations
The complete club operations workspace. One user is included in the base subscription.
€40/month
Total for 1 users
Team size
The first user is included
1
Base subscription · 1 user
€40 / month
Additional users · €5 each
0 × €5 = €0
Player CRM and connected club history
Reception, academy, inventory, tasks and procedures
Playtomic connection and player imports
WhatsApp conversation history and assigned follow-up
50+
Partner Clubs
10,000+
Active Players
500+
Tournaments Organized
12+
Countries
Reviews
Trusted by Padel Communities
4.8/5from 127+ reviews
“Backclub transformed how we run tournaments. The Playtomic integration saves us hours of manual work every week. Our players love the real-time standings.”
Carlos Mendez
Tournament Director, Club Padel Barcelona
“The Mexicano format works perfectly for our weekly club nights. Setting up a tournament that used to take 30 minutes now takes 2 minutes with Backclub.”
Anna Müller
Club Manager, Padel Berlin Center
“We use Backclub for all our student tournaments. The multilingual support is essential for our international players, and the interface is incredibly intuitive.”
Marco Rossi
Head Coach, Padel Academy Milano
“Running a 64-player Americano tournament used to be a nightmare. With Backclub, everything is automated - scheduling, scoring, standings. It just works.”
Sophie Laurent
Community Organizer, Paris Padel League
“The King/Queen format has been a huge hit at our club. Players keep coming back because the court promotion system makes every match exciting and meaningful.”
Piotr Kowalski
Club Owner, Padel Warszawa
FAQ
Questions before you switch
No. Backclub adds the operational CRM, team workflows and communication layer around your club. Configured Playtomic connections can supply player and booking data to those workflows.
Build the club operating system
Give every shift the same context.
Bring players, conversations and daily operations into one workspace your team can actually run.