Connected where the club already works
Playtomic in. WhatsApp handled. Stripe reconciled.
Backclub connects the systems around your racket club, then keeps each booking, payment and conversation attached to the operational record your team needs.
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Turn Playtomic booking data into club context
Use each venue’s credentials to read Playtomic bookings and players. Backclub links known participants to CRM records, supports operational filters and CSV export, and retrieves tournament bookings by club and date.
- Read paginated venue bookings from the official Playtomic API
- Sync venue players and connect existing CRM records by Playtomic ID
- Filter bookings by date, club, coach, player, type or status, then export the result to CSV
Supervised AI
AI drafts replies and operational follow-up in a Premium private beta. Your team approves every outbound send.
Human approval for every AI-assisted send
Stripe
Payment activity without the spreadsheet
Connect a Stripe webhook to capture checkout, invoice, subscription, failure, cancellation and refund events. Backclub displays the player, customer, product, amount, type, Live/Test mode and payment outcome in one reviewable list.
- Paid, pending, failed, cancelled and refunded outcomes
- Player matching by Stripe customer ID, phone, then email
- Separate Live and Test payment activity
See the payment, the booking and the player behind it.
The useful part is not another disconnected feed. It is seeing payment and booking data beside the player and club workflows your team already owns.
Backclub does not create charges, reserve Playtomic courts or write bookings back to Playtomic. Stripe processes the payment; Backclub receives signed events, connects them to players and makes the outcomes operationally visible.