What can we sync from Playtomic?

The player sync reads padel players from every non-deleted club that has a Playtomic tenant ID, deduplicates them by Playtomic player ID and creates or updates CRM records.

What booking data can the connection read?

The official client reads paginated venue bookings with dates, courts, booking type, payment status, participants and coach IDs. Backclub exposes a filterable Bookings list, player links and browser-generated CSV export, plus tournament booking review by club and date.

Does Backclub book courts automatically?

No. Automatic court booking and real-time booking synchronization are not implemented.

Available

Playtomic booking and player connection

Bring each venue’s Playtomic players and bookings into the same operational view as CRM, coaches, courses and tournaments.

Get started Playtomic booking and player data

Read-only connection

Connected

Backclub Settings screen for connecting and testing Playtomic

Revenue and booking intelligence

Connect bookings to operational player context

Scheduled imports keep a searchable booking list with date, club, court, type, status, coach, participants and payment details. Known Playtomic participants link to their CRM profile; staff can filter the list, export matching rows to CSV, sync venue players and retrieve tournament bookings by club and date.

1. Connect each configured venue with its own credentials

2. Read player and booking data without writing back

3. Use linked CRM players and booking details in Backclub workflows

Read paginated venue bookings from the official Playtomic API

Sync venue players and connect existing CRM records by Playtomic ID

Filter bookings by date, club, coach, player, type or status, then export the result to CSV

How to prepare a working connection

Open Dashboard → Clubs → the club. Save that venue’s Playtomic Client ID, Client Secret and tenant ID, then run Test connection. Repeat for every venue that should participate.

Sync from Playtomic

Sync venue players and connect existing CRM records by Playtomic ID

Player CRM list with search, filters and player details

Booking review

Read paginated venue bookings from the official Playtomic API

Tournament dashboard list with lifecycle status tabs

Keep the integration boundary explicit

Backclub reads data available through your club credentials. It does not reserve courts, write bookings back to Playtomic or promise real-time synchronization. The Bookings dashboard is a scheduled operational mirror, with missing and cancelled states kept visible.

Backclub does not create charges, reserve Playtomic courts or write bookings back to Playtomic. Stripe processes the payment; Backclub receives signed events, connects them to players and makes the outcomes operationally visible.

Frequently asked questions